Understanding the past - illuminating the future

 

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Case Study 11: Artificial Intelligence applications to training

Principle researchers

Various

Dates

1987-1990

Description

There was a belief in the 1980s that artificial intelligence (AI) must have a part to play in the development of computer based learning. This belief was born not only of the enthusiasm with which technology was being embraced, but was also based upon the success of recent initiatives, mainly academic, that suggested that AI represented a serious new approach that would have a bright future in industrial and commercial learning.

In addition to the funding for AI research through European programmes such as DELTA (Developing European Learning through Technological Advance) and RACE (Research and Development in Advance Communications Technologies in Europe), the Department for Education and Employment set up a number of projects that explored the applications of AI in education and training.  The overall budget for these projects was £3.2M.   Although it was not intended as a coordinated programme of projects, they were inevitably grouped together and known as the AI Applications to Learning Programme’ and became the first concerted attempt to evaluate the place of AI in education and training in Europe.

The projects covered a wide range of training requirements and applications, including:

bulletan expert system on customer complaints procedure for use by catering students and small businesses
bulletcomputer based training and simulation linked with an expert system to train staff to operate and maintain a process plant
bulletan expert system training package to help owner-mangers in business planning
bullettraining in statistical quality control
bullet intelligent courseware for insurance underwriting
bulletan intelligent interactive video simulation on the fire control of large incidents
bulletan intelligent training and advice system for small business on employing people

The outcomes of these projects and the reasons why artificial intelligence did not live up to its initial promise are discussed by Welham (2008).

References

Goodman, L. (1989) Evaluation of the Further and Higher Education (FHE) Section of the Training Agency's 'AI Applications to Learning' Programme, Programmed Learning and Educational Technology. 26, 4. pp322 – 334.

Naughton, J. (1986) Artificial intelligence: applications to training Reports for the Training Technology Section of the MSC. Milton Keynes, The Open University

Welham, D. (2008) Artificial Intelligence in Training 1980 – 2000: Foundation for the future or misplaced optimism? British Journal of Educational Technology 39, 2.

Williams, N. (1992) The Artificial Intelligence Applications to Learning Programme. Computers Educ. Vol18 No 1-3, pp 101-107.